This course is not just about quality. It brings to the forefront the essentials of quality management and its vital link to business success, with a focus on the essentials of an effective quality management program that works for your organization, regardless of your industry. It traces the history of the quality movement, focuses on modern business trends and what it means to be a world-class quality organization and prepares the project manager to be a positive force in using quality management programs to help ensure project and business success.

You will Learn how to:

  • Integrate project quality management into the entire project life cycle
  • Use five steps to plan effectively for project quality management
  • Use five steps to assess and improve your  organization’s current quality capabilities to ensure that projects will meet specified quality standards
  • Ensure customer satisfaction by monitoring results  using project quality control tools
  • Apply project quality management tools and  techniques to real world project management situations

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